Browsing: Strategic Planning

INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE AND BUSINESS ADMINISTRATION

Tracing the evolution of the balanced scorecard reveals both its enduring influence and the persistent ambiguities surrounding its application in organizational contexts. This bibliometric study examines the past, present, and future trajectory of the balanced scorecard as a performance measurement and strategic management tool.

INTERNATIONAL JOURNAL OF INNOVATION AND ECONOMIC DEVELOPMENT

The paper suggests that radical sustaining innovation in service delivery combined with diversification could be fostered to mitigate risks and ensure SMEs survival in times of economic downturn. The conceptual framework developed in this article was designed to provide pragmatic recommendations for SME owners, entrepreneurs, managers and academicians.