Immigrant Entrepreneurship in Europe: Insights from a Bibliometric Analysis
Our study aims to provide an overview of academic research on Immigrant Entrepreneurship in Europe. An extensive bibliometric analysis was conducted to complete this, including bibliometric performance and graphic mapping of academic contribution in this field.
Enhancing Employee Job Performance Through Supportive Leadership, Diversity Management, and Employee Commitment: The Mediating Role of Affective Commitment
The study specifically investigates the mediating effect of affective commitment in this relationship. A survey incorporating targeted scales to measure the variables of interest was completed by 406 workers. The collected data underwent analysis using structural equation modeling techniques. The findings of this research suggest that when organizations implement diversity management strategies and foster supportive leadership, there is a significant and positive effect on both the affective commitment and job performance of their workforce.
Relationship Management in Sales – Presentation of a Model with Which Sales Employees Can Build Interpersonal Relationships with Customers
This work examines the necessity and methods of interpersonal relationship building. It was found that relationship building is crucial for sales success. The identified factors for successful interpersonal relationship building can be summarized as follows: i) trust, liking and appreciation; ii) private contacts and bonding; and iii) liability and credibility.
Promoting Digital Technologies to Enhance Human Resource Progress in Banking
This study points out the potential of digital tools to drive the improvements of employees in terms of performance, motivation, job satisfaction, and customer service. The role of learning management systems for employees’ training in banks is given particular attention. The method applied is a combination of the desk study with a field survey carried out in the banking sector in Albania.
Enhancing Customer Loyalty in the E-Food Industry: Examining Customer Perspectives on Lock-In Strategies
Although management consultancies emphasize customer loyalty as an important factor for the profitability of e-food business models and various lock-in strategies are already being used successfully in foreign e-food markets, there is still a lack of implementation among German e-food providers. To derive how customer loyalty strategies should be designed in the German e-food market, this paper focuses on a qualitative-explorative analysis of which determinants characterize loyalty to an e-food provider from the customer’s perspective
Self-Disruption As A Strategy For Leveraging A Bank’s Sustainability During Disruptive Periods: A Perspective from the Caribbean Financial Institutions
The study used the quantitative survey research method to evaluate the opinions of 80 bank personnel who were drawn from five different banks that are operating in the Caribbean financial market. Even if some of the respondents disagreed, the survey suggests to achieve the desired outcomes, the strategic process of a bank’s self-disruption requires the analysis of the existing financial market trends as well as proactive sensing of the likely financial market changes. As these are accompanied with the evaluation of the existing bank’s capabilities and weaknesses, it informs the radical change of the areas of weaknesses that must be undertaken to turnaround the performance of the bank during crisis situations.