An Empirical Study of Customers’ Awareness towards Value Added Services at Banks
The growth of value-added services in the economy cannot undermine the relevance of information and communication technology at any point in time, because it plays a critical role in satisfying the needs of customers. Nevertheless, the question arises whether the customers are aware of the use of IT-enabled
Employee Engagement and Factors that Influence: Experiences of Lecturers in Indonesia
In this changing world, regarding global perspective and workforce changes, the involvement of employee is the most important feature for organization competitive. Employee engagement now is considered as a valuable indicator for organizational success,
Municipality and Open Government. Case Study of Guazapares, Mexico
How real is the promise of an open and close government to the people? Have technologies allowed this promise to become a reality? The objective of this research is to describe the situation concerning the Open Government model in the municipality of Guazapares, located in
Mainstreaming the Culture of Eco-Industrial Parks (EIPs) in Kenya for the Sustainable Realization of the Country’s Vision 2030
Competitive and productive Special Economic Zones (SEZs)/ industrial Parks (IPs) of the future will be those that will abandon the wasteful linear development model and instead embrace a circular economy that is characterized with the circular flow of materials and energy.
Job Satisfaction: What Factors in the Coal Mining Industry will Lead to Higher Satisfaction?
In recent years, employee turnover has become a challenge that every human resource department is concerned with. The purpose of this paper is to explore the level of job satisfaction in the coal mining industry. This paper also determines the relationship between company
Social Media Usage and Firm Performance: Reflections from the Nigerian Telecommunication Sector
This study examines the relationship between social media usage and firm performance in the Nigerian telecommunication sector. A sample size of 76 people was determined from a population of 95 employees comprising customer service personnel, supervisors, and managers