Impact of Individual Decision-making Styles on Marketing Information System Based Decision-making
We suggest that decision-making styles influence both quality and speed of the decision-making process.
Building an Effective Customer Relationship System (CRM): Saudi Credit Bank Employees Perception of Service Quality
Successful implementation of CRM within the banking system itself requires more effective management of functional interdependencies through process teams (Parson et.al, 1996) and revisions in the ways that employee performance is measured and rewarded.
IT Process Practices in Kenya
Some widely acknowledged and used IT process frameworks to make IT efficient and effective are Control Objectives for Information and related Technology, (COBIT), IT Service management (ITSM) and IT infrastructure library (ITIL) and ISO 38500.
Impact of Selected Economic Indicators on Foreign Investment Inflow in Nigeria and South Africa: Optimal Indicators Search
This study focuses on the impact of economic indicators of Banking Sector Development Model on foreign investment inflows in Nigeria and South Africa.
Does Customer Service matter? A Customer Perception of Bank Services in Islamic Countries
The present investigation gives idea of the relationship among customer services, customer satisfaction and customer perception.
Theory of 25-year-cycle Evolution – a Hypothesis About the Relationship Between the Transition of Economic Development Mode and the Human Resource Management Innovation
As we can tell that for China, a nation with profound cultures and traditions, management innovation, particularly HRM innovation seems fairly difficult, urgent, and meaningful at the same time.