The Impact of Mobile Banking Services on Customer Satisfaction and Retention: A Study on Turkey Banks
The study aims to determine the relationship between mobile banking services and customer satisfaction and customer retention in the banking sector in Turkey.
Capabilities and Human Well-Being: How to Bridge the Missing Link?
The aim of this paper is to identify the potential as well as the limits of CA for the conceptualization and assessment of human well- being. The paper concludes that in order to use CA to construct an empirically grounded assessment of wellbeing, one needs to adopt carefully designed procedural methods for the selection of relevant capabilities.
Moderating Effect of Supply Chain Configuration on the Relationship between Dynamic Supply Chain Capabilities and Resilience
This article aims to analyze the moderating effect of supply chain configuration on the relationship between dynamic supply chain capabilities and resilience in the retail sector in Kenya. We used an ex-post facto research design.
Impact of Continual Improvement on Performance of IS0 9001:2015 Certified Organisations in Zimbabwe
The study was grounded on the positivist philosophy informed by the quantitative paradigm. The target population comprised of all ISO 9001 certified organisations in Zimbabwe and a sample size of 121 respondents.
Nexus Between Agility Capability and Resilience in the Retail Sector
This study postulate and advance the knowledge of dynamic SC Agility practices and resilience in the retail sector. It provides sufficient evidence of the facts contended herein and the nexuses thereto.
Agricultural Commodity Export and Nigeria’s Gross Domestic Product Between 2009 to 2018
This study evaluates the linkage between selected agricultural commodity export and Nigeria’s Gross Domestic Product (GDP) between 2009 and 2018.