The Influence of Website Service Quality on Customer Satisfaction Towards Online Shopping: The Mediating Role of Confirmation of Expectation
Researching customer satisfaction becomes key for organizational competitiveness because satisfied customers become loyal customers. Therefore, it is important to measure customer satisfaction towards online shopping
The Performance Effect of Dynamic Capabilities in Servitizing Companies
An increasing number of companies operates in international markets characterized by global competition, which requires continuous change throughout the organization. In such circumstances, it is hard to achieve sustained competitive advantage.
Mind the Culture Gap: A Cross-Cultural Analysis of Tourism Destination Websites in Austria and the United Kingdom
Websites of destination marketing organisations (DMO’s) are important tools to market tourism destinations to prospective visitors. They provide an abundance of information for tourists and help them plan their visit to the destination or find inspiration
Intercultural Work Environment and Leadership Style
The global environment of organizations requires from management to respond promptly to the demands of a changing environment, both external and internal, requiring managers to continually develop their skills, especially in the area of soft skills.
Developing Intercultural Communication Competencies Using Various Learning Methods at a Media Communications Study Programme
Various previous researchers of journalism and media communication education demonstrated the necessity and importance for media workers to be competent in intercultural communication (IC).
Cultural Differences Between Learners and its Impact on the Development of Blended Learnings: An Analysis of Shift Supervisors in Austria, China, The Czech Republic, Great Britain, Indonesia And The United States
The education and training of employees is an elementary component of many companies. To ensure an efficient further education of employees, trainings should be optimally adapted to the respective target group. Here, among other things, the culture